FAQ (Frequently Asked Questions)
1. What is SWOP, and how does it work?
SWOP is an AI-driven bartering marketplace for luxury assets. It allows users to list their high-value items (like watches, cars, properties, and more) and connect with others for bartering opportunities. Our marketplaces helps provide negotiation tools and support to efficiently and quickly barter assets.
2. How do I list an item on SWOP?
Download the app (SWOP.trade) on the App store or Google play store. Create an account, then go on profile and click "+" in the bottom middle or top right. Provide details about your luxury asset, including photos, descriptions, location and estimated value. Choose your bartering preference of what you are willing to barter for your assets.
3. Is there a fee to use SWOP?
NO. Listing items on SWOP is free for the moment. We will charge a subscription fee based on your asset tier values in the future once our minimum target of assets being listed on the platform has been met.
4. How does SWOP ensure fair bartering?
SWOP will use advanced AI algorithms and tools to analyze market data and provide a value comparison for listed items, recommend price and barter deals. This helps users understand whether their proposed barter is above or below market standards and connect with assets quicker.
5. Is my personal information secure on SWOP?
Yes, SWOP prioritizes your privacy and security. We use advanced encryption and adhere to strict data protection standards to ensure your information remains safe. We will be using your data to enhance your experience in the platform through our algorithm.
6. Where is SWOP based, and who can use it?
SWOP is based in Dubai but registered in England and Wales. Our platform is available globally, allowing luxury enthusiasts from around the world to connect and barter. It is important that SWOP does not act as an escrow and expects its users to handle the deal off the platform once the negotiations have been accepted.
7. What types of items can I list on SWOP?
SWOP is designed for trading high-value luxury assets, including:
Watches
Cars
Property/Real Estate
Yachts
Private Jets and Helicopters
Designer bags
Fine art
Luxury Toys
Rare collectibles (e.g., cars, sports memorabilia)
8. How does one Authenticate the Assets?
Our Marketplace will not verify or authenticate assets. However, we will work with trusted partners in specific locations where the Swopers can meet up and authenticate the assets. (Primarily watches)
SWOP will not take liability for fakes or stolen assets and it is up to the users to be cautious and make its own due diligence when bartering the assets. Hence why we recommend getting it authenticated and then make the barter at the same time to avoid any issues. The service however will endure an extra fee at the discretion of each partner. However, we will work really hard to build strong partnership relationships to enhance our authentication service.
9. Are there any restrictions on who can use SWOP?
SWOP is open to users aged 18 and older who can verify their identity. Some luxury items may be restricted depending on local laws in your country. Always check our guidelines before listing.
10. Can I use SWOP for business?
Yes, SWOP welcomes businesses and professional traders. If you want to list multiple items you can do so individually. Businesses and consumers can barter luxury items and so can Businesses to Businesses.
11. What payment methods are supported for transactions?
SWOP will not accept cash transactions within the platform. If a barter deal becomes Hybrid (Asset + Cash) whatever cash amount has been accepted must be done in person during the barter transaction.
12. How do I contact SWOP for support and What are your Privacy Policy?
You can contact our support team via email at contact@swop.com or through the in-app help center. Our team is available to assist with any issues or questions. To view our Privacy Policy, please visit: https://www.swop.trade/privacypolicy
13. Is my profile private or public?
At the moment. Everyone’s assets and profile will be visible to each other. In the future we will integrate a private and public profile function so that Swopers can have their assets visible only to their friends or to everyone.